FAQs

Frequently Asked Questions

At Willis & Associates Family Dentistry Ivy – Charlottesville, we believe informed patients make the best decisions about their oral health. Below you will find answers to common questions we receive from patients in Ivy, Charlottesville, and Albemarle County.

How often should I visit the dentist?

The American Dental Association recommends visiting the dentist at least twice a year for routine exams and professional cleanings. Dr. Michelle Kim may recommend more frequent visits depending on your individual oral health needs, such as gum disease management or ongoing restorative care.

Do you accept my dental insurance?

Willis & Associates Family Dentistry Ivy accepts most major dental insurance plans. We also offer flexible payment options and financing for patients without insurance or those needing extensive treatment. Contact our office at 434-977-4101 and our team will be happy to verify your benefits.

What should I do in a dental emergency?

Call our office immediately at 434-977-4101. We prioritize same-day emergency appointments whenever possible. For after-hours emergencies, reach our emergency line at 434-977-4101. In the meantime, rinse with warm salt water, apply a cold compress for swelling, and save any tooth fragments.

Are dental X-rays safe?

Yes. Our office uses digital X-rays, which produce up to 80 percent less radiation than traditional film X-rays. Digital imaging allows Dr. Kim to detect cavities, bone loss, and other issues early, when treatment is simpler and more affordable.

What is the best way to whiten my teeth?

Professional teeth whitening supervised by your dentist delivers the safest and most dramatic results. We offer both in-office whitening treatments and custom take-home whitening trays. Over-the-counter products can help with minor staining but do not match the effectiveness of professional-grade options.

At what age should my child first visit the dentist?

The American Academy of Pediatric Dentistry recommends a first dental visit by age one or within six months of the first tooth erupting. Early visits help establish healthy habits, allow us to monitor development, and make the dental office a familiar, positive place for your child.

Does dental treatment hurt?

Modern dentistry has come a long way. With advanced local anesthetics and our sedation options — including nitrous oxide and oral sedation — most patients experience little to no discomfort during treatment. Dr. Kim takes a gentle approach and always ensures you are comfortable before beginning any procedure.

How can I prevent cavities?

Brush twice daily with fluoride toothpaste, floss at least once a day, limit sugary snacks and acidic beverages, and visit our office regularly for professional cleanings and exams. Dental sealants and fluoride treatments provide additional protection, especially for children.

What payment options do you offer?

We accept cash, checks, Visa, MasterCard, Discover, and American Express. We also work with CareCredit and other healthcare financing providers to make treatment affordable. Our team will work with you to find a payment solution that fits your budget.

Have a question not listed here? We are always happy to help. Call Willis & Associates Family Dentistry Ivy at 434-977-4101 or contact us online.